©2013 Analicomm, Inc., Columbus, Ohio
Summary
The skillful use of Auto-Attendants
can dramatically improve the flow of
communications without alienating
callers.
Done poorly, Auto-Attendants can
alienate callers, impede the
communications process, and result in
lost business and customers.
A good Auto-Attendant requires
careful design, good scripting, careful
voice selection, quality recordings, and
good technical execution to achieve the
best results.
